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AI-driven customer service bots built for New Zealand e-commerce businesses—instant responses, less overhead, and happier customers.
AI-driven customer service bots built for New Zealand e-commerce businesses—instant responses, less overhead, and happier customers.
AI-driven customer service bots built for New Zealand e-commerce businesses—instant responses, less overhead, and happier customers.
Benefits
Why this is Important To You
Benefits
Why this is Important To You
Slow responses and missed inquiries cost sales and hurt customer trust. Our AI-powered customer service bots provide instant, 24/7 support, keeping your customers happy and your team focused on growth.
01.
Faster Response Times
01.
Faster Response Times
02.
Scalable Support
02.
Scalable Support
03.
24/7 Availability
03.
24/7 Availability
04.
Seamless Integration
04.
Seamless Integration
05.
Reduced Costs
05.
Reduced Costs
06.
Smarter Customer Experience
06.
Smarter Customer Experience
Benefits
Why this is Important To You
Slow responses and missed inquiries cost sales and hurt customer trust. Our AI-powered customer service bots provide instant, 24/7 support, keeping your customers happy and your team focused on growth.
01.
Faster Response Times
02.
Scalable Support
03.
24/7 Availability
04.
Seamless Integration
05.
Reduced Costs
06.
Smarter Customer Experience
Service Details
Our Customer Service Bots
Providing great customer service at scale is tough—missed messages, slow responses, and overwhelmed teams can hurt your business. Our AI-powered customer service bots take care of the heavy lifting, ensuring fast, efficient, and always-on support across multiple platforms.
Instant Customer Support
Handles FAQs, order tracking, returns, and product recommendations automatically.
Ensures customers get immediate answers—day or night.
Seamless Multi-Platform Integration
Works across live chat, email, social media DMs, and e-commerce platforms.
Keeps conversations consistent and efficient across all channels.
Smart & Adaptive AI
Learns from interactions to improve responses over time.
Can be trained to match your brand’s tone and customer needs.
Reduces Workload, Boosts Productivity
Automates up to 80% of customer inquiries, freeing your team for high-value tasks.
Cuts down on support costs while improving response speed.
Customisable for Your Business
Whether you're a small online store or a large e-commerce operation, our bots are tailored to your needs.
Service Details
Our Customer Service Bots
Providing great customer service at scale is tough—missed messages, slow responses, and overwhelmed teams can hurt your business. Our AI-powered customer service bots take care of the heavy lifting, ensuring fast, efficient, and always-on support across multiple platforms.
Instant Customer Support
Handles FAQs, order tracking, returns, and product recommendations automatically.
Ensures customers get immediate answers—day or night.
Seamless Multi-Platform Integration
Works across live chat, email, social media DMs, and e-commerce platforms.
Keeps conversations consistent and efficient across all channels.
Smart & Adaptive AI
Learns from interactions to improve responses over time.
Can be trained to match your brand’s tone and customer needs.
Reduces Workload, Boosts Productivity
Automates up to 80% of customer inquiries, freeing your team for high-value tasks.
Cuts down on support costs while improving response speed.
Customisable for Your Business
Whether you're a small online store or a large e-commerce operation, our bots are tailored to your needs.
Why Choose Us
Why we are your best choice
Why Choose Us
Why we are your best choice
Proven Track Record
We have built a reputation as a trusted and reliable partner in achieving business success.
Proven Track Record
We have built a reputation as a trusted and reliable partner in achieving business success.
Tailored Solutions
We offer personalized solutions tailored to your specific goals, audience, and industry.
Tailored Solutions
We offer personalized solutions tailored to your specific goals, audience, and industry.
Client-Centric Focus
Your success is our priority. We prioritize understanding your business goals.
Client-Centric Focus
Your success is our priority. We prioritize understanding your business goals.
Transparent Communication
We believe in open and honest communication every step of the way.
Transparent Communication
We believe in open and honest communication every step of the way.
Dedicated Support
Your success is our priority, and we're here to support you every step of the way.
Dedicated Support
Your success is our priority, and we're here to support you every step of the way.
Expertise Across Industries
Our team has extensive experience working across various industries.
Expertise Across Industries
Our team has extensive experience working across various industries.
Why Choose Us
Why we are your best choice
Proven Track Record
We have built a reputation as a trusted and reliable partner in achieving business success.
Tailored Solutions
We offer personalized solutions tailored to your specific goals, audience, and industry.
Client-Centric Focus
Your success is our priority. We prioritize understanding your business goals.
Transparent Communication
We believe in open and honest communication every step of the way.
Dedicated Support
Your success is our priority, and we're here to support you every step of the way.
Expertise Across Industries
Our team has extensive experience working across various industries.
Brands
Brands that Took Our AI Service
Catalyst AI completely transformed how we run Ayurveda Store. Managing inventory and customer inquiries used to be a headache—now, everything runs smoothly in the background. Huge time-saver!
Anirudh Gomber
Founder, Ayurveda Store
Catalyst AI’s inventory management and custom AI assistant have been a game-changer. Stock updates, customer support, and product recommendations all run seamlessly—freeing up our time to focus on growth!
Melitta Adams
Founder, Melitta Skin
From automating bookings to analysing market trends, Catalyst AI’s custom bots have helped O3 Space run more efficiently. Now, we make smarter decisions and provide a smoother experience for our members
Luca Yang
Founder, O3 Space
Brands
Brands that Took Our AI Service
Catalyst AI completely transformed how we run Ayurveda Store. Managing inventory and customer inquiries used to be a headache—now, everything runs smoothly in the background. Huge time-saver!
Anirudh Gomber
Founder, Ayurveda Store
Catalyst AI’s inventory management and custom AI assistant have been a game-changer. Stock updates, customer support, and product recommendations all run seamlessly—freeing up our time to focus on growth!
Melitta Adams
Founder, Melitta Skin
From automating bookings to analysing market trends, Catalyst AI’s custom bots have helped O3 Space run more efficiently. Now, we make smarter decisions and provide a smoother experience for our members
Luca Yang
Founder, O3 Space
How We Work
Our 4 Stage Process
How We Work
Our 4 Stage Process
How We Work
Our 4 Stage Process
01
Step
01
Discovery
We assess your biggest operational bottlenecks and identify where AI can free up your time—so you can focus on growth, not grunt work.
Step
01
Discovery
We assess your biggest operational bottlenecks and identify where AI can free up your time—so you can focus on growth, not grunt work.
01
Step
01
Discovery
We assess your biggest operational bottlenecks and identify where AI can free up your time—so you can focus on growth, not grunt work.
02
Step
02
Build
Our team designs and deploys custom AI solutions using cutting-edge tools like N8N, Anthropic’s API, and Apify, tailored to your business needs.
Step
02
Build
Our team designs and deploys custom AI solutions using cutting-edge tools like N8N, Anthropic’s API, and Apify, tailored to your business needs.
02
Step
02
Build
Our team designs and deploys custom AI solutions using cutting-edge tools like N8N, Anthropic’s API, and Apify, tailored to your business needs.
03
Step
03
Launch
Seamless integration with your existing systems means instant impact—streamlining workflows and boosting efficiency from day one.
Step
03
Launch
Seamless integration with your existing systems means instant impact—streamlining workflows and boosting efficiency from day one.
03
Step
03
Launch
Seamless integration with your existing systems means instant impact—streamlining workflows and boosting efficiency from day one.
04
Step
04
Growth and Optimisation
We continuously refine and enhance your AI solutions, ensuring you stay ahead of the curve and consistently over-deliver on value.
Step
04
Growth and Optimisation
We continuously refine and enhance your AI solutions, ensuring you stay ahead of the curve and consistently over-deliver on value.
04
Step
04
Growth and Optimisation
We continuously refine and enhance your AI solutions, ensuring you stay ahead of the curve and consistently over-deliver on value.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
How do AI customer service bots work?
How do AI customer service bots work?
Can AI bots integrate with my existing e-commerce platform?
Can AI bots integrate with my existing e-commerce platform?
Can AI handle email responses as well?
Can AI handle email responses as well?
How much time and cost can an AI bot save my business?
How much time and cost can an AI bot save my business?
How do I get started with an AI customer service bot?
How do I get started with an AI customer service bot?
Frequently Asked Questions